Kohls just stole $10.00 from me. (Rant)

I really just can’t believe it, I just can’t.  Earlier this month I went to Kohl’s and spent $87.51. Since I had spent over $50.00 they gave me a $10.00 Kohl’s cash coupon. One of the things I bought was a Jacket for Mac. Brought it home he tried it on and the shoulder pads made him look like a football player. Not so hot when your not one…. So after some basic math $87.51-54.00=$33.51 (under the $50.00 required to get the Kohl’s Cash) I decided not to use it since I was going to be returning the jacket. Well since then the coupon expired and today I returned the jacket, and got $45.89 (tax) back. Ummm What?!?! They took out the $10.00 Kohl’s cash even though I didn’t use it!!!!

To summarize the rest I called Customer Service and nothing after a lot of back and forth nothing… I can’t believe it.

PS the original receipt said “Returns of items in this transaction MAY reduce the value of Kohl’s Cash and/or the refund amount.” not will, may…Grr.

4 comments on “Kohls just stole $10.00 from me. (Rant)

  1. It’s a bummer 🙁 but I think their theory is that if you hadn’t bought the jacket in the first place then you wouldn’t have received the Kohl’s cash and if they let you keep it then they’d have people coming in, spending $50 and then returning stuff and keeping the cash just because. 🙁

  2. This is absolutely ridiculous! When you make the return they should ask for Kohl’s cash back or IF you have used it already, then deduct it, but to take it from you is completely bad as a business practice. Makes me glad I don’t have one close enough to shop at!

Leave a Reply

Your email address will not be published.